Please believe me that I usually don't do name mentioning when I rant over bad experiences but today, I'm so frustrated. Everyone knows I was so stoked to go to London for the first time. It is my dream place and London didn't disappoint me. I had such a great trip and it didn't deserve a bad ending. We were choosing between MAS, Emirates, Turkish Airline and Etihad for our round trip. MAS offered the lowest price and they were direct flights but I don't know what we were thinking, I was skeptical at first but Jane wanted to try Etihad. Then, we thought that we should try Etihad, lol, as it is a reputable airline and the fare was the most expensive out of our choices. The worst thing is that we convinced another friend to fly with Etihad, with us for his trip back home. He initially chose MAS but man, that poor thing got stranded with us now. Another friend flew with MAS this morning, has already landed safe in KL, lucky, how lucky. So, we boarded the plane in London on time but we were stranded on the plane for an hour. When we reached Abu Dhabi, our flight back to KL left. Ahh, I don't even wanna continue typing, I'm so hungry. We had 55minutes between our connecting flights. Yeh, think about it now, it seems impossible. If it's a hard task, etihad shouldn't be offering flight like this. You save your hassle and I save my hassle. We are arranged for a flight 8 hours later, hotel is arranged too but that's not the point. Luggage isn't with me and I can't get it. I just hope when I reach KL, my luggage will be there. Please. I'm leaving to Japan for work soon and I don't have time for all this hassle. (Omg, just read other passengers' comments about luggages not arriving, I am so scared now, I need my luggage for my Japan trip, oh please, I pray to God.) I was supposed to reach KL at 3pm and the next morning, I'll have to go back to KLIA to send my sister off to Australia, she'll be gone for some time. Now I'll reach at 1030pm. Should I just sleep over at the airport? Lol. I don't know what time I'll reach home and settle down. I also had to cancel my ride home from the airport. My mum is worried and I don't like that unnecessary stress. So, yes, I'm hungry now. Etihad said they provide food. We went to the hotel lounge. There were only scramble eggs and pastries. We landed in Abu Dhabi at 2am, after everything it's 3am+ now, they said more food will only be served at 5am. Then, they said they can give us food vouchers to eat at terminal 3 but they said it's the same thing too because they serve food at 5am. Ya ya, whatever, now we are at mc Donald's, we have to pay for our own meal. Really should've flown with MAS, Emirates or any other airlines. I know sometimes this thing happens but how a reputable airline handles this, it's sad. The staffs have no smile on them. None. *mimicking his tone and voice* "if you have a complaint, please go to our website". ...... And to think about it, our flight from Abu Dhabi to London, we checked in so early and picked our seats but Jane and I were separated. I was being seated at the last row of the plane. I sat with a British man. He told me that Etihad lost his luggage for three days. He was in Vietnam without anything for three days. What Etihad offered him as "compensation" was to upgrade to business class at 50%. Good job, Etihad Airways. First and last. I pray to God I'll be home tomorrow night. Now, I'm going to have some food.
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