One of the first restaurants to use DoorDash Self-Delivery is Jimmy John's.
increase customer experience 在 Engadget Facebook 的最佳貼文
同時也有2部Youtube影片，追蹤數超過643的網紅Dickson Chai，也在其Youtube影片中提到，Campaign : Blissful Together Brand : Auntie Anne's Malaysia Marketer : Dickson Chai Agency : Nil PROBLEM Auntie Anne’s is a well-known International...
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- 關於increase customer experience 在 Engadget Facebook 的最佳貼文
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- 關於increase customer experience 在 Chanwon Sweetie♥ Facebook 的最佳解答
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increase customer experience 在 Facebook 的最讚貼文
請人🐼💜 Recruitment 💜🐧
*Online Shop digital marketing sales*
RESPONSIBILITIES
*Operations*:
• Setup mulitple online webstores /platforms/ sites / blogs
• Manage day-to-day operations of web store, online platforms and other e-marketplace (e. g. Shopline, Instagram, Facebook, Amazon)
• Know well on IG and FB of tags, wordings, trends.
• SEO, Google Merchants 設定, Online Payment Gateway...
• Good sense on trends
• *Fast and punctual worker with quick decision making*
• Good communication and decision making (when boss is not around, the person is expected to manage the operation)
• Proficiency in basic computing. Creating website, marketplace accounts, social media pages for different sales items regionally
• Basic translation (mandarin Chinese to traditional Chinese, Chinese to English)
• Photo shooting arrangement / simple poster design
*Sales/marketing*:
• Implementing sales/marketing promotions to increase sales on various online platforms
• Category Assignment for local and overseas sales
• Provide online customer service and manage all communications with customers in respond to product and order inquiries, arrange product delivery
• Monitor e-marketplace performance, and prepare report and insight for impression and conversion improvement
• Co-ordinate with internal and external parties to ensure marketing campaigns are carried out effectively and in monitored manners, Conduct market research in the e-commerce industry
• Daily Reporting
Requirements
• 1 year eCommerce and digital experience
• Experience in the operating of an E-Commerce store (both brand site and marketplace)
• Experience in online shop platform (e.g. Shoplify) and analytical tool (e.g. Google Analytics) and data analysis
• Multi-tasking and good time management
• Proficiency in spoken and written Cantonese/Chinese
• Good Command in written English
• Organized, enthusiastic and willing to learn
• Proficient in MS Word, MS Excel and Chinese word processing is a MUST
• Immediately available is preferable
increase customer experience 在 Chanwon Sweetie♥ Facebook 的最佳解答
I’m not sure if you guys experience this but whenever I’m with my surgery mask on, my skin feel really dry, stuffy and itchy. If I continue wearing it again the next thing appear around my mouth and chin area will be very itchy and appear those weird small pimples around it.
I sent the photo to @skinhouse_jb and ask if their mist can actually helps me if yes I would love to pick up this items when I’m having the shoot in JB last month. Next day, they immediately pass this CLINICAL REPAIR MIST for me to try and I’m urgently needed this as I have few shoots after that + I can’t stand the itchiness of my skin. It’s why I can’t wait them to post them to me lol.
Been trying and using it for a month. Left 2/3 bottle of the mist and I’m really in love with the BLUE one (CLINICAL REPAIR). I’m using it every morning now before putting my mask, I just give myself 2-3 sprays all over my face.
This is their new product which targeted sensitive and itchy skin due to long wearing of protective mask 😷 The Clinical Repair Mist (blue) has the Pro Vitamin B5 which helps to repair your skin layer, reduce the itchiness and inflammation skin. Even acne skin type can use this as well. Personally I really recommended this as it solved my skin problem due to long wearing of mask.
While the Age Reverse (yellow) one is mainly targeted for anti-aging benefits. It helps to reduce wrinkles and increase elasticity. I haven get to try this as my main concern and skin problem is more suitable for the Clinical Repair (blue) one but if you are looking for a mist / toner which has anti-aging benefits then feel free to give it a try.
If I’m gonna stay outdoor for hours and rushing here and there, I will bring the clinical repair with me and I spray whenever my skin feel stuffy and started has the feeling of itchiness. So yes, that’s all for my review and recommendation. Hope you will be able to find this product which can help you to get rid of redness & itchiness due to long wearing of protective mask.
For those who are interested to get, you can easily get this from @skinhouse_jb ❤️ Just dm or drop your enquiries through their customer service team. Hope this helps!
increase customer experience 在 Dickson Chai Youtube 的最佳解答
Campaign : Blissful Together
Brand : Auntie Anne's Malaysia
Marketer : Dickson Chai
Agency : Nil
PROBLEM
Auntie Anne’s is a well-known International Brand from U.S.A specializing in baked soft pretzels. The first outlet arrived at Malaysian shores 25 years ago and has since experienced continuous growth in both outlets and customer base.
Sales during the Chinese New Year festive period (January to February) are typically non-peak season with lower-than-average volumes.Malaysians from city areas (where the majority of Auntie Anne’s outlets are located) back to their respective hometowns in sub-urban or rural areas to spend time with the family, traditionally the week preceding and during Chinese New Year. This leads to lower footfall at shopping areas and malls during this window, generating lower transactions.
Auntie Anne’s devised a breakthrough strategy to increase brand presence, awareness and drive customers’ visitation to outlets when doing shopping in malls.
SOLUTION
The campaign’s concept – “Blissful Together”, inspired by “福” (Blissful) – a word commonly used during Chinese New Year seasons which means good wishes and also represents the joy and festive mood associated with Chinese New Year. Creatively combined the brand logo with the word “福”, fusing a Western brand with iconic traditional Chinese element, to become the central art of the campaign, making all customers felt like enjoying a piece of Auntie Anne’s means receiving a “Blissful” wishes from the brand during Chinese New Year.
Campaign’s target audience was Malaysians of all races, all ages, including new and repeat customers.
Auntie Anne’s used an integrated approach to maximise reach and engagement of target audience via relevant touch-points.
Packaging: All packaging were changed into a couplet-like design with Auntie Anne’s version of “福” (Blissful) word on it, spreading the “Blissful” experience to every customer who visited Auntie Anne’s throughout the period.
In-store promotional items: Utilized all potential spaces and real estate within each outlet to display campaign-related in-store items. All collaterals strongly presented the Auntie Anne’s version of “福” (Blissful) word and functioned like couplets display at outlets.
Promotion Scheme: 3 promotional sets and used different “Blissful” levels to represent different promotional sets: i. “So Blissful” – RM8.50 (Original Stix + Any Pretzel) , ii. “More Blissful” – RM9.50 (Cinnamon Stix + Any Pretzel) , iii. “Very Blissful” – RM10.50 (Choco Eclairs Stix + Any Pretzel).
Social Media: Consistent postings highlighting the couplet-like design packaging to bring up the festive mode among audience as well as a reminder to loyal fans and potential customers throughout campaign period.
DELIVERY
On ground:
All Auntie Anne’s outlets turn into “Blissful” outlets by displaying all “Blissful Together” theme promotion materials.
All outlet staffs strongly promote “Blissful” promotion set items with use of “Blissful” name for promotion items: “So Blissful”, “More Blissful” and “Very Blissful” instead items’ original names during the campaign.
Only “Blissful” design packaging was used during the period to pack every product sold.
On line:
The campaign was announced through Facebook and Instagram page by changing the profile photos to display Auntie Anne’s version of “福” (Blissful) word and followed immediately by promotion information post on 1st day of campaign. Facebook and Website landing page cover pictures were changed to “Blissful Together” campaign key visuals to be consistent with the “Blissful” decoration displayed at physical outlets.
1 social media posting was made on Facebook and Instagram platforms on average, every 2.5 days, about “Blissful Together” campaign to maintain the campaign hype and momentum.
PERFORMANCE
Successfully spread “Blissful” wishes to more than 945,000 customers with more than 1,790,000 “Blissful” packaging handed out together with the products sold – exceeding the sales made last year for same period by more than 41,000 units.
A growth in Revenue of 5.6% and growth in number of transactions by 2.7% during the Chinese New Year period compared to last year. Average spending per transaction increased by 2.8% showing the direct impact of the promotional set items sold which encouraged customer’s higher spending or more quantity purchase per transaction.
“Blissful Together” postings gained total of 42,622 reached with in Facebook fan page and 20,438 reached in Instagram during campaign period with ZERO advertising budget. “Blissful Together” first day posting achieved 5% engagement rate which was higher than industry benchmark (3-4%).
Campaign successfully created a new mindset of inclusivity, reminding that festive seasons such as the Chinese New Year can be celebrated by all races through the concept of blending a western international brand with traditional Chinese culture to symbolize joy and fortune during Chinese New Year.
increase customer experience 在 Dan Lok Youtube 的最佳解答
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increase customer experience 在 Improving Customer Experience with Facebook Messenger 的推薦與評價
Conversation is one way to improve the customer experience. These seven tips will help you improve how you communicate with your customers through ... ... <看更多>