幫大家一句句翻出來了！要用功噢！
Situation 1:
Wow, I've never stayed in a place this fancy before!
Welcome to the hula hula hotel! How can I help you?
We'd like to check in. Our names are Lisa and Mary Lee. We had a reservation for double room.
Let's see....Yes.. we have a suite for you on 3rd floor, room 321 on 5 nights!
Great! Oh and my sister's luggage was lost, please tell us if it is delivered to the hotel.
Of course. I'll need your passport and please sign this quest card.
OK, here you are. Oh and what is the check out time?
11 am, and if you need any assistance, please see our concierge or call the front desk, here are your keys.
Situation 2:
Hello! What can I do for you?
We just arrived the hotel, can you tell us what the restaurants you have?
The hula hula restaurant is open now. There is also a complementary breakfast buffet each morning! ( 注意！Complementary 意思是說免費招待的！They don't say it is free, they say: it is complementary )
Great! Can we get a wake up call at 8am tomorrow?
No problem! What's your room number?
We are in room 321!
OK! Be sure to try our gym on the 2nd floor, there is also a business lounge on the 3rd floor with computers, copiers and fax machines!
How about a nice place to relax here?
The beach is just down the street and now in back, we have a swimming pool, jacuzzi and sauna!
Great! Now we have an excuse to shop! To buy swimming suits!
Situation 3
This is the front desk, how can I help you?
uhhhh....we are having some problems in room 321, can you send someone up right away?
Certainly, what seems to be the problem?
Well, my sister spilled some juice on the bed sheet!
Oh dear, we will send a maid up with fresh linen as soon as possible!
Well, my sister tried to clean up the sheets, but the water wouldn't stop! Now there is water everywhere!
Oh No! We'll send a janitor and a plumber too!
And then my sister slipped on the wet tile and hurt her toe!
Oh then we'll also send a doctor!
ah!!!!!!!!!!!!!!!!!!
What's the matter?
And send the electrician as well, the light just went out!
Situation 4
Hello, what can I do for you?
We'd like to check out of our room! Here are the keys! It's room number 321!
Did you take anything from the refrigerator?
Yes, we had 2 colas, we also order room service once.
Okay, your 5-night total comes to 310 dollars. Are you paying by cash or credit card?
Credit card. Here you are. Oh can you call the airport taxi for us?
I'll do that right away.
A moment later....
Please sign at the dotted line.
You bought so much! We can barely carry it all! I am glad they lost my suitcases!
Oh! And I almost forgot! Miss Lee, someone dropped this off this morning!
What? Hey! That's my luggage!
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