SHAMEFULL business alert!
NEVER bring your dog to FIRST-COL PET SALON in Arcadia. Brought Achilles in this morning and told them not to cut him too short, was quoted $35. Went back to get him, he was completely shaved (some areas irritated and completely without fur) and visibly terrified. Then she proceeds to tell me with a terrible attitude that I need to pay DOUBLE because he was "energetic" and took extra time. I calmly explain to her that I understand, but that she should have called me and let me know about the additional cost before starting. Continues to yell at me and insist I pay immediately! Again, I emphasize that I understand certain dogs can be more difficult, and say I'll pay as long as she apologizes for not giving me advance notice for the extra charge. She then continued to yell that she's already giving me a discount because the normal rate is 38, when she had clearly told me 35!! I paid (probably cause I'm a little b*tch) and got Achilles away from her. Not only is this horrible business practice, they are genuinely BAD people. If any pet lover had witnessed our conversation, you would know better than to hand over any animal you genuinely care about to people with such ugly hearts. Not only did they do a terrible job and terrify my dog, they sprung a double charge on me and yelled at me in front of other customers!!
I sincerely hope you go out of business, and i hope Satan uses your asshole as an ashtray 🖕🏻🖕🏻🖕🏻
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