美國國務院領事事務局的簽證系統目前有技術問題。這個問題不侷限於任何特定的國家或簽證類別。對於造成不便我們表示歉意，我們正在解決技術問題，希望儘快恢復全面運作。
我們在此提醒旅客，免簽證計劃的運作並未受到影響，符合資格的台灣旅客仍然可以依據免簽證計劃享受免簽旅行。
絕大部分在2015年6月8日之後核准的移民及非移民簽證，我們目前都無法印製。此外，美國在台協會無法受理在2015年6月9日當天或之後在線上傳送的申請表格。在2015年6月9日當天或之後傳送DS-160線上申請表格，並且預約在2015年6月14日到20日之間面談的簽證申請人，應該持續查看美國在台協會的網站，了解何時可以重新預約。
重新預約請依照以下網站的說明辦理: http://www.ustraveldocs.com/tw_zh/index.html。在2015年6月9日之前在線上傳送DS-160申請表的申請人，則可以依照他們預約的時間來面談。有緊急行程需求的申請人，應該依照網站的說明申請優先緊急預約: http://www.ustraveldocs.com/tw_zh/index.html。
這個系統問題也影響國務院審核2015年5月26日到6月14日之間，在美國海外申請的美國護照申請案件。如果您在這段時間申請美國護照，並且在接下來10個工作日內有旅行計畫，請考慮要求緊急護照。關於如何申請緊急護照，請查閱: http://acs.ait.org.tw/passports.html。
The Department of State’s Bureau of Consular Affairs is currently experiencing technical problems with its visa systems. This issue is not specific to any particular country or visa category. We apologize for the inconvenience and are working urgently to correct the problem and restore full operability.
Currently, we are unable to print most immigrant and nonimmigrant visas approved after June 8, 2015. In addition, AIT is unable to process new applications submitted on or after June 9, 2015. Individuals with visa interview appointments scheduled for June 14-20, 2015, should continue to monitor AIT’s website to know when to reschedule their appointments if they submitted a DS-160 online application after June 9, 2015. Appointments can be rescheduled by following the instructions located on http://ustraveldocs.com/tw/index.html. Individuals who submitted their DS-160 online applications prior to June 9, 2015, should plan to attend their scheduled visa interview appointments. Those with urgent travel should follow the instructions for expedited emergency appointment found on http://ustraveldocs.com/tw/index.html.
The technical issues also affected the Department of State’s ability to adjudicate applications for U.S. passports accepted overseas between May 26 and June 14, 2015. If you applied for a U.S. passport overseas during this time frame and have travel plans within the next 10 business days, please consider requesting an emergency passport at AIT. Information about how to apply for an emergency passport is available at: http://acs.ait.org.tw/passports.html.
We would remind travelers that operation of the Visa Waiver Program is unaffected, and eligible Taiwan travelers can still enjoy visa-free travel under the Visa Waiver Program.
