[TPIsoftware SysTalk.Chat customized YouBike AI customer service chatbot and served more than 120,000 customers throughout 100 days]
🔍Guess what are the frequently asked questions from these 120,000 users! (click for answers)
#First_in_Taiwan → dual brains and one flow, one and the only
Different from the traditional rule-based chatbots that only utilize a large number of keywords, TPisoftware pioneered the SysTalk.chat solution with dual brains and one flow, implemented eight standardized import processes, and successfully assisted YouBike in successfully constructing #AI Intelligent Customer Service in time!
#Multi_channels → FB, Line, Google are supported
YouBike AI customer service chatbot has been implemented on channels like YouBike official website, YouBike App, YouBike LINE, Facebook Messenger and Google voice assistant, etc.
Through SysTalk.Chat’s NLU and machine learning techniques, TPIsoftware helps YouBike construct the most personalized customer service answering mechanism.
🚲YouBike AI customer service chatbot functions → https://pse.is/3ddxf2
🤖Is AI customer service chatbot suitable for me? → https://pse.is/3d5abg
#昕力資訊 #TPIsoftware #SysTalkChat #AI客服
#YouBike #YouBike小管家 #YouBike微笑單車 YouBike大台北粉絲團 YouBike桃竹苗粉絲團 YouBike中台灣粉絲團 YouBike嘉義粉絲團 YouBike高雄粉絲團
what is customer service number 在 AppWorks Facebook 的最佳解答
[7 actionable ways to get your first 1,000 users - pt.2]
Welcome to Part two of “7 actionable ways to get your first 1,000 users.” In part one we covered methods that solely relied on your own inputs, such as finding your customers online and offline, and using referral to scale with inviting people from your network. Part two is more geared towards using other parties to generate customers, but just like part one, the key is to test and find the right channel fit for your business. Essentially every major consumer app acquired their early users using these methods, including Netflix, Instagram, Uber, Tinder, TikTok, and many more.
4. FOMO - Fear of Missing Out
Nobody likes to be excluded, that's almost a universal law, especially when the grass seems greener on the inside. So by creating an immense value-proposition and restricting the number of people that can access your product/service, you can start leveraging FOMO to generate users.
Especially when your product relies heavily on user generated content, the higher quality your initial users are, the more value proposition there is for the masses who are on the outside looking in. This is how Pinterest and Instagram grew their initial users, by providing access to high quality designers and artists as their early users, and setting up an invite only waitlist to create FOMO.
5. KOL and Influencers
This one is pretty straightforward, you want to identify the opinion leaders in your space, reach out to them, ask for feedback, work with them, and if they love your product, ask them to share with their followers. This method also works well together with FOMO, if you provide access to the influencers followers, they are more likely to share with their followers.
6. Getting press
Getting press is actually not as hard as one would think for a first time/early stage founder. The key to working with media is similar to working with influencers and KOLs, the first step is to identify relevant media companies or writers that’ll be interested in your story. Two ways to get published is to either provide some unique insights or learnings that aren't general knowledge for them, something they can only get from you, or what you are doing can add to an existing conversation that is happening right now.
7. Built a Community before launch
This method usually pays off more than just customer numbers, as you are able to interact with potential users to improve your product, you are also building a following and becoming a KOL yourself. If you are really short on time and are unable to build a community yourself, the second best thing is to be involved in one. One sure way to ensure you’ll have 1,000 customers when you launch your product is to already have 1,000 people in a community interested in the problem.
Big thanks goes to Lenny Rachitsky for collecting these data and inspiring this 2 part article, I’ve linked to the original post if you wish to learn more about it.
Lastly, although we’ve just closed the application to AW#21, but if you happened to just miss the deadline, you can still apply through this link to join the largest founder community in Greater Southeast Asia >> http://bit.ly/2rd33c9
what is customer service number 在 AppWorks Facebook 的最佳貼文
【Founders: What's Your 20 Mile March?】
In his book "Great by Choice," author Jim Collins set off to understand why some companies were not only able to withstand the test of time--weathering through volatility, uncertainty, and recessions--but also outperform industry peers by 10x.
One of those factors was what he called the 20 Mile March. To illustrate this concept, he cited the story of two explorers--Amundsen of Norway and Scott of England--each leading an expedition to the South Pole. Amundsen's team trekked around 20 miles, every day, rain or shine, no matter what. Meanwhile, Scott's team would push their limits as far as they would go on good days with clear skies, while limiting their efforts on days with inclement weather.
The Norwegians ultimately reached the South Pole first, a whole 5 weeks ahead of their British counterparts.
As a founder, there are so many things out of your control, whether it's competition, technological change, geopolitics, natural disasters, or global pandemics--perhaps more relevant today than ever. Furthermore, you're constantly bombarded with ideas, opportunities, fires to put out, and an endless barrage of other things pulling your attention left and right. Adopting a 20 Mile March creates a tangible point of focus that keeps you and your team moving forward, despite confusion, uncertainty, and even chaos.
For companies pre-PMF, this might entail deploying several product iterations or talking to a certain number of customers per month. For growth stage companies, this could mean hitting certain threshold of profitability each quarter, never going over or under.
A 20 Mile March doesn't need to be financial. It could be oriented towards customer service, learning, or even innovation. In any case, a good 20 Mile March has the following 7 elements, according to Collins:
1. Clear performance markers
2. Self-imposed constraints (upper and lower bounds)
3. Appropriate to the specific company
4. Largely within the company’s control to achieve
5. A proper timeframe (long enough to manage, yet short enough to have teeth)
6. Imposed by the company upon itself
7. Achieved with high consistency
For leaders of startups, corporations, expeditions, teams, or even your own personal lives, it is paramount to adopt an almost fanatic-like discipline, with clear and consistent steps if you want to achieve your goals. This requires acclimating to two distinct types of discomfort: delivering high performance in difficult times and holding back in good times. As they say, the more you sweat in times of peace, the less you bleed in times of war.
-Jun Wakabayashi
Analyst, AppWorks
If you're an entrepreneur looking to join the strongest founder community in Greater Southeast Asia, be sure to leave your info on our website to be notified when applications for AW#21 are officially released in May >>> https://bit.ly/2YbURKY